Terms & Conditions

When you make a purchase from our website (Kemp Retail Ltd t/a BFR Equestrian & Country) you are indicating that you agree to be bound by our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your records. We may from time to time update and revise these terms and conditions, goods for sale, prices and specifications, in which case any changes will be published on this website without notice. It is up to you to ensure you regularly review and reprint them for your records as necessary.

Contracts for the purchase of products through our website will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Payment can be made by the methods specified. We will take every reasonable precaution to keep the details of your order and payment secure, but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to your information. Kemp Retail Ltd do not retain details of your debit/credit card. Our online transactions are processed by PayPal & Shopify

All items for sale are subject to availability, in the unlikely event in circumstances beyond our control that we cannot fulfil your order a full refund will be given.

Delivery of your purchased goods is subject to the terms stated on our delivery page. If you are unfortunate to receive damaged or faulty goods please let us know via email within 14 days of receipt to enable us to offer you the chance to exchange your goods or refund your monies in full. For more information please see our returns section.

In the inevitable event you receive the incorrect goods and/or your order is incomplete please contact us immediately so we can rectify the situation quoting order number.

We endeavour to reproduce colours of products on this site as accurately as possible. However, due to the large number of different web browsers, screens, and individual computer configurations, colours displayed on the screen may be different to the actual item.

Kemp Retail Ltd  we will not be liable for your use of any website you may access through links from this website bfranimalfeeds.co.uk as we do not own or have control over these sites and are not responsible for any content within them. Any such links that you may find within our site are provided merely as a service to users of this website bfranimalfeeds.co.uk and their inclusion in our website does not constitute an endorsement by or affiliation with Kemp Retail Ltd  and you visit them at your own risk.

All content on this site is the property of Kemp Retail Ltd and is protected by UK and international copyright laws. All copyrights and other intellectual property rights regarding artwork, graphics, text, trademarks, logos and other content on the site are owned by Kemp Retail Ltd or are used with permission. The images and text displayed may not be copied, reproduced, republished, downloaded, modified, posted, transmitted or distributed in any way without our prior written permission.

 

Monthly Prize Draw Terms and Conditions

 Win £50 voucher valid at www.bfrequestrian.co.uk only

  1. The promoter is Kemp Retail Ltd t/a BFR Equestrian & Country (company no. 14754076) whose registered office is at Evolution House, Iceni Court, Delft Way, Norwich NR6 6BB
  2. The competition is open to residents of the United Kingdom aged 16 years or over except employees of Kemp Retail Ltd
  3. There is no entry fee and no purchase necessary to enter this competition.
  4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  5. Route to entry for the competition and details of how to enter are via Customer Feedback Survey
  6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  7. Closing date for entry will be the last day of each calendar month. After this date no further entries to the competition will be permitted.
  8. The Monthly Prize Draw will be drawn within the first 7 days of each calendar month
  9. No responsibility can be accepted for entries not received for whatever reason
  10. The rules of the competition and how to enter are as follows:
  1. Each entrant must complete the Customer Feedback Survey, including their name and email address.
  2. Entrants can opt out of being entered into the Prize Draw by emailing hello@bfrequestrian.co.uk within 7 days of completing the Customer Feedback Survey and before the closing date
  3. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  4. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  5. The prize is as follows: a £50 voucher valid at bfrequestrian.co.uk only
  6. The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  7. Winners will be chosen at random by software, from all entries received and verified by Promoter.
  8. The winner will be notified by email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  9. The promoter will notify the winner when and where the prize can be collected / is delivered.
  10. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  11. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England
  12. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  13. The winner’s name will be available 28 days after closing date by emailing the following address: hello@bfrequestrian.co.uk
  14. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Kemp Retail Ltd and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found athttp://www.bfrequestrian.co.uk
  15. Kemp Retail Ltd will judge the competition and decide on the winner, which will be picked at random from all complete entries via the Customer Feedback Survey
  16. Kemp Retail Ltd‘s decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  17. Kemp Retail Ltd shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.
  18. Kemp Retail Ltd also reserves the right to cancel the competition if circumstances arise outside of its control.